.jpg)
As Clean as a New Pin
Frequently Asked Questions
Discover what our customers often ask about our cleaning services. Contact us today, in Ipswich, Suffolk, with any further enquiries.
Q. How Often Should My Carpets and Suite Be Cleaned?
A. Manufacturers recommend carpets and upholstery are professionally cleaned every 12-18 months, to prevent soil buildup and prolong their lifespan.
Q. Will They Get Dirtier Quicker After Cleaning?
A. No, our cleaning solutions are designed for carpet and upholstery cleaning, leaving no sticky residue to attract re-soiling.
Q. Are Your Chemicals Safe for Pets and Children?
A. Yes, our products are environmentally friendly, although some stains (such as ink, chewing gum, wax etc.) may need a solvent-based product to remove them. If this is required, we will advise you before cleaning.
Q. Will Cleaning Shorten the Lifespan?
A. No, professional cleaning will prolong the life of your carpets and upholstery.
Q. How Long Will It Take to Dry?
A. Drying times vary due to the level of soiling, temperature, the thickness of the pile, air circulation etc. They can range from 1 to 24 hours but usually are dry within 4 hours. They can be walked on while damp as long as your shoes/feet are clean.
Q. How Long Will It Take to Clean?
A. It depends on size, how many items are to be cleaned, level of soiling, etc. We can give an accurate time once we have seen what needs to be cleaned.
Q. Can you Protect My Furniture or Carpet After Cleaning?
A. Yes, we can guard your furnishings against spillages. We also carry flame retardant if the need arises.
Q. Do I Need to Move Anything?
A. Yes, please do move small items of furniture and ornaments etc. The larger items suite, tables etc are left in the room. We will move them, clean the area, and then replace them using protective pads.
Q. Are You Insured?
A. Yes, we have public and product liability insurance up to £2 million.
Q. How Long Have You Been Trading?
A. We have been cleaning carpets and upholstery since 1999.
Q. What Are Your Certifications?
Our company is certified in:Carpet CleaningUpholstery CleaningAdvanced Spot and Stain RemovalTextile and Insect Pest Control
Any Other Questions?
Our team are happy to answer any enquiries about our professional cleaning services.